FREQUENTLY ASKED QUESTIONS.


How much is the delivery fee?
$0.00, the delivery charge is free, but keep in mind the minimum order is $60.00.

Operating Hours:
FV Buds is open from 12PM – 9PM.
CLOSING TIMES IN SURREY, NEWTON AND WHITE ROCK IS 8PM

How long will your delivery take?
Once your method of payment has been confirmed, the driver will deliver your order within 2 hours. If your order is being sent mail order please allow 2-5 business days.

Mail Order Questions:
If you are placing an order and choose mail order at the check out, please send us an email with your ID for your first time order. You will also be required to add $15 to your total cost for shipping.

What to do if you want an ounce but only smaller weights are in stock?
Place the order containing the smaller weights and put a note with the ounce price and we’ll confirm the ounce price when the order is placed.

How to earn points on every order?
Sign Up/Sign and place an order. You will receive 5% back on all purchases placed when logged into your FV Buds account. View the amount of points saved in the “My Account Section”. The option to use your points will available in the “Checkout”.

What to do if you place an order and we are closed?
If you place another order before we’re open (12PM – 9PM), we can have your package ready for first batch of deliveries for that day (arriving  between 12:30 – 2:30).

Need delivery in Abbotsford?
We re now delivering 3 times a day! Monday – Sunday from 12pm – 9pm (8:00pm cut off time). Expected delivery time 3 hours. (EXPECT DELAYS ON FRIDAY)

Need delivery anywhere in Canada?
Place an order at www.YouToke.co and receive your order in the mail through Canada Post. Deliveries typically take 2-3 business days.

STEP BY STEP GUIDE ON HOW TO ORDER:

1) Login or register account.

2) Browse Inventory & add products to cart.

3) Continue to checkout.

4) Enter your delivery address

5) Select payment option

6) Upon approval, your order is on the way and will arrive within 2 hours